In the days just after World War II, E.A. Dabney Refuse Service began collecting residential waste in Henrico County. Seven decades, roughly three generations later, the family owned and operated business is now called Zan’s Refuse Service, Inc. and services the entire metropolitan area, including Midlothian, Chesterfield, Moseley, Powhatan, Mechanicsville, Ashland, Glen Allen and Henrico. We’re a full-service independent waste management company that offers both curbside and backdoor pickup for residences, apartment complexes, townhouses, condo communities, businesses and more.
Zan’s is a business built on the principle of exceeding customer expectations. All employees are uniformed, courteous and helpful. All equipment is in top condition, expertly maintained and clean. We give the high level of service you got back in the late 1940’s, with the convenience and service experience you expect in today’s world. Our commitment to customer service is one of the main reasons we’ve been able to stand the test of time. Property managers recognized our company, via the Central Virginia Chapter of the Community Associations Institute (CAI) as Business Partner of the Year in 2015. We have been an active business partner in that organization for many years.
Our pricing is all inclusive and affordable, with no hidden fees like fuel surcharges or environmental fees. It’s all upfront and easy to understand. Plus, you can view your balance and pay online to make things easy. All personnel at Zan’s are vetted — we don’t send strangers to our customers’ homes or businesses — we train all of our staff on the highest levels of safety and customer service practices. Our trucks are later-model editions and are kept very clean to uphold the value of cleanliness in every neighborhood where we operate throughout Richmond.
Our curbside service includes a 96-gallon Toter brand trash cart that you wheel out to the curb for your collection day. Zan’s Toter cans last longer than other cans and have the industry’s best warranty of 12 years to prove it. The cans are molded in America using up to 50% recycled content and are 100% recyclable. Collection includes additional bags of yard waste (properly bagged) per pickup. The backdoor service is the highest level of service provided. Your garbage is collected out of your own container (any kind) from anywhere on your property, so you don’t have to remember your pick-up day. This service also includes the collection of additional properly bagged yard waste.